New SWAN Login ~ Tue, 01 Feb 2011 21:50:29 +0000
My role at Clayton State University (CSU) is to administer the campus web portal -- the SWAN. All students are required to use the SWAN to access their email and most other campus services. So the site is somewhat important.
A few months ago, someone attempted to phish our users's information by creating a mock SWAN login page. As a result, I was tasked with creating a new login system for our portal; one that would require the users to verify an image before entering their password. If you bank with certain major institutions then you are very likely familiar with the system.
Prior to the phishing attempt, a colleague, Chris Baldwin, and I had been working to refresh the look of the login page. Since the phishing attempt created an impetus to change the login process very soon, I was also given the go ahead to get the redesign finished so that we could roll it out at the same time. So Chris and I got busy -- he creating the design, and me implementing his design and the new login system.
Very shortly, we had everything ready. So we submitted our work for approval, and thus because a three month long series of back-and-forth suggestions, changes, and testing. Finally, we got the approval to go live last week. So an announcement was made that the change would be coming 1 February 2011. I created a text tour of the changes, and John Wallom created two videos.
Well, the day came, I rolled out the new design and login system, and it went about as smooth as it could have. I had two undiscovered bugs to squash, but the majority of problems could be classified as "user error." I was very anxious about today, but I think it was one of the easiest major changes I have been a part of at CSU.
I want to thank everyone who helped me get this created and tested. It was a long process, but I feel like it has been a successful one.